Skip to content

What to expect at your first visit

Plan on 45 to 60 minutes. You will talk with your doctor about the fall or whiplash event and how you have felt since, have an exam of balance, eye movement and neck motion, hear what was found and what the options are, and decide what happens next. Treatment starts that day only if you agree.

  • Wear clothes you can move in

    You stay dressed for the exam, and your doctor tells you before asking you to change anything.

  • Bring a photo ID

    And your insurance card, if you have one. Bring any notes or images from other providers.

  • Ask anything

    Questions about risks, cost and options are part of the visit.

  • Your choice at every step

    You can say no to any part of care, or stop, at any time.

A staff member in white helps two patients with forms at a pale blue front desk

The visit in order

From the front desk to your plan

The same four steps for every new patient.

  • At the desk

    You check in, and we confirm how you would like to pay. No paperwork about your health is needed in advance.

  • With your doctor

    You talk about the event and how you have felt since. The doctor then checks balance, how your eyes follow a target and how your neck moves.

  • Your options

    The doctor explains what was found, what it does and does not mean, the risks of each option and what each would cost.

  • Before you leave

    If you agree to a plan, the doctor goes through it with you, and the front desk books your next visit.

Good to know

What the first visit is not

Knowing the edges of the visit helps you decide whether to come.

  • It is not a concussion exam

    We do not diagnose or treat concussion or brain injury. If you may have hit your head, see a physician first.

  • It is not a promise

    We do not promise a result or a number of visits. Your doctor sets a plan after the exam.

  • It does not start with X-rays

    X-rays are taken only when medically necessary, and your doctor tells you why first.

Ready to book?

Send a message and the front desk will call you to find a time.